Working Together, Built on Trust.

Keeping your catalogue Sales-Ready is a shared responsibility.

When you choose Optimasi, we each take on certain responsibilities. These Terms explain
those responsibilities and the agreement that governs your use of the platform.

Simply put:
Your catalogue remains yours.
Our platform remains ours.
Together, we help keep your catalogue Sales-Ready.

Terms of Service

Last Updated: 7 August 2026

Your Account

You are responsible for maintaining the security of your account and protecting your login credentials. If you become aware of any unauthorised access or suspected security issue, please let us know as soon as reasonably possible. Unless caused by our own actions or negligence, you are responsible for activity carried out under your account.

Using Optimasi

When using the platform, you agree to:

  • use the service lawfully;
  • provide accurate information where reasonably required;
  • respect the security and integrity of the platform; and
  • not interfere with, reverse engineer or attempt to gain unauthorised access to Optimasi or other customer accounts except where permitted by applicable law.

Your Data

Your data remains yours.

You retain ownership of your catalogue information, images, product content and associated business data.

Our responsibility is simply to process that information so we can provide the services you have requested, improve the reliability of the platform, and meet our legal obligations.

How we process your information is explained in our Privacy Policy and our Data Processing Agreement.

Our Platform

Optimasi, including its software, technology, documentation, visual identity and intellectual property, belongs to Optimasi or its licensors.

These Terms give you the right to use our services. They do not transfer ownership of the platform itself.

Service Availability

We work hard to provide a reliable and continually improving service.

Like any modern online service, planned maintenance, updates or circumstances beyond our reasonable control may occasionally affect availability.

Whenever practical, we will seek to minimise disruption.

Limitation of Liability

While we are committed to providing a dependable service, no software platform can eliminate every commercial or technical risk.

To the fullest extent permitted by applicable law, Optimasi is not liable for indirect, incidental, consequential or special damages arising from the use of our services.

Our total liability for any claim relating to the service is limited to the fees paid for the relevant services during the twelve months preceding the claim, except where applicable law requires otherwise.

Nothing in these Terms excludes liability that cannot legally be excluded.

Ending the Relationship

You may stop using Optimasi at any time.

We may suspend or terminate access where these Terms are materially breached, where required by law, or where continued access would compromise the security, integrity or operation of the platform.

Any rights or obligations that have already arisen before termination will continue to apply.

Changes to These Terms

As Optimasi evolves, these Terms may evolve with it.

When we make material changes, we will publish the updated Terms together with their revised effective date.

By continuing to use Optimasi after those changes become effective, you agree to the updated Terms.

Contact

If you have any questions about these Terms, we’d be pleased to hear from you.

Email Us: contact@optimasi.io